100% Pure Unrefined White Ivory Shea Butter

Return & Refund Policy
At Ray Ray’s Organics, every product is handcrafted in small batches with care, integrity, and attention to purity. Because our skincare items are made fresh and cannot be resold once opened or shipped, all sales are final.
We encourage customers to review product details carefully before purchasing. If you have any questions about ingredients, usage, or suitability, we’re always here to help before you place your order.
Damaged, Incorrect, or Missing Items
Your satisfaction matters to us. If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery so we can make it right.
To assist you quickly, include:
•     Your order number
•     A brief description of the issue
•     Clear photos of the product and packaging
Once verified, we will send a replacement or provide an appropriate resolution.
Cancellations
Orders may be canceled within 2 hours of purchase, as long as processing has not begun. After this window, we are unable to cancel or modify the order.
All Sales Are Final
Due to the nature of our products and our commitment to safety, purity, and freshness:
•     We do not accept returns
•     We do not offer refunds or exchanges for reasons such as scent preference, texture, or personal sensitivity
•     We do not restock or resell returned items
This policy protects the integrity of our small‑batch process and ensures every customer receives a product that has never been opened, handled, or returned.
Questions or Concerns
We’re committed to transparency and care. If you have questions before or after your purchase, reach out anytime. We’re here to support you with honesty and respect.

Shipping Policy
Ray Ray’s Organics currently ships only within the United States. Every order is prepared with care, packaged securely, and shipped with integrity to ensure your products arrive fresh and protected.
Processing Time
•     Orders are processed within 2–4 business days
•     Processing may take slightly longer during restocks or high‑volume periods
•     A shipping confirmation email will be sent once your order is on the way
Shipping Methods & Delivery
All orders are shipped through trusted U.S. carriers such as USPS or UPS.
Delivery times depend on your location and the shipping option selected at checkout.
Typical delivery windows:
•     Standard Shipping: 3–7 business days
•     Expedited Shipping (when available): 2–3 business days
Carrier delays, weather, or holidays may affect delivery times.
Shipping Rates
Shipping costs are calculated at checkout based on:
•     Package weight
•     Destination within the United States
•     Selected shipping method
We aim to keep shipping affordable while maintaining safe, reliable delivery.
Packaging
Your products are packaged with care:
•     Secure, cushioned materials to prevent damage
•     Temperature‑sensitive items sealed tightly to maintain freshness
•     Eco‑friendly packaging used whenever possible
Tracking Your Order
A tracking number will be emailed once your order ships.
You can follow your package’s journey until it reaches your doorstep.
Lost, Delayed, or Damaged Packages
If your package arrives damaged or does not arrive as expected, contact us within 48 hours of delivery or expected delivery.
Please include:
•     Your order number
•     A brief description of the issue
•     Photos of the packaging/product (if applicable)
We will work with you to find the best resolution.
Incorrect Address or Delivery Issues
Customers are responsible for entering the correct shipping address at checkout.
If an order is returned due to an incorrect or undeliverable address, additional shipping fees may apply to resend the package.

We are working on getting sales shipped outside of united states