Refund Policy

Return & Refund Policy
At Ray Ray’s Organics, every product is handcrafted in small batches with care, integrity, and attention to purity. Because our skincare items are made fresh and cannot be resold once opened or shipped, all sales are final.
We encourage customers to review product details carefully before purchasing. If you have any questions about ingredients, usage, or suitability, we’re always here to help before you place your order.
Damaged, Incorrect, or Missing Items
Your satisfaction matters to us. If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery so we can make it right.
To assist you quickly, include:
•     Your order number
•     A brief description of the issue
•     Clear photos of the product and packaging
Once verified, we will send a replacement or provide an appropriate resolution.
Cancellations
Orders may be canceled within 2 hours of purchase, as long as processing has not begun. After this window, we are unable to cancel or modify the order.
All Sales Are Final
Due to the nature of our products and our commitment to safety, purity, and freshness:
•     We do not accept returns
•     We do not offer refunds or exchanges for reasons such as scent preference, texture, or personal sensitivity
•     We do not restock or resell returned items
This policy protects the integrity of our small‑batch process and ensures every customer receives a product that has never been opened, handled, or returned.
Questions or Concerns
We’re committed to transparency and care. If you have questions before or after your purchase, reach out anytime. We’re here to support you with honesty and respect.